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How to Make a Return
If you are not 100% satisfied with your purchase at Three Dots Online Store, we will gladly accept returns for a refund.
You may return unwashed, unworn, unused or defective merchandise within 180 days from the date of receipt. Products must be in the condition you received them.
Please follow these simple steps:
Once your package has been received, your refund will be processed within 7 business days. You will be notified via e-mail when the refund has taken place.
Shipping charges will be refunded if your receive the wrong item or the merchandise is defective. If you are making return because you would like a different style, size. or color, shipping charges will not be refunded.
All refunds to credit cards will appear within 1-2 billing statements.
How to Make an Exchange
You may exchange unwashed, unworn, unused or defective merchandise within 180 days from the date of receipt. Exchanges are only valid for the same item in a different size or in a different color and subject to availability.
Once your package has been received, we will send a replacement and charge an additional $6 for shipping to your credit card. You will be notified via e-mail when the shipment has taken place.
Shipping charges will be refunded if you receive the wrong item or the merchandise is defective.
Got questions? Contact us.
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